Warning

• If seal is open return won't be accepted.
• Received defective / wrong product, while returning need a proof by creating video.
• Don't accept the parcel if seal is already open while receiving parcel.

Free returns are available for all sale items within 7 days of receipt, provided the return conditions specified below are met.

Return Instructions are provided below.

• Purchases must be returned from the original shipping country.
• Returns will be accepted only if there is any manufacturing defect with the product or mismatch of the product
• Items returned must be in their unused original condition with all Rivajs item tags attached and any related sampling pieces and booklets included.
• Incomplete, damaged, or altered returns, or anything we at Rivajs reasonably believe has been used, will not be accepted and therefore sent back to the customer.
• Return charges are not applicable if you met the above conditions

HOW TO RETURN YOUR PURCHASE

• 1. Please Contact us to schedule a collection for you at no additional cost if you met the return conditions.
• 2. Our Customer Service Team will email
• 3. Place the item(s) in the original shipping box.
• 4. Remove all other labels from the outside of the box.
• 5.To track your return, please note the tracking number printed on the Return Airway Bill Number and enter it in the tracking number